General Terms and Conditions

Effective from: 18 September 2026

These General Terms and Conditions (“Terms”) govern purchases made through the online store at www.evetke.com, operated by Szabó Barna Éva E.V.

By using the online store and placing an order, the Customer agrees to these Terms and Conditions.

1. Seller Information

Business name: Szabó Barna Éva E.V.
Registered office: 6722 Szeged, Mérey utca 16., Hungary
Postal address: 6722 Szeged, Mérey utca 16., Hungary
Registration authority: Hungarian National Tax and Customs Administration
Registration number: 44240095
Tax number: 67214633-1-26
Representative: Szabó Barna Éva
Telephone: +36 20 412 4226
Email: evetkeswear@gmail.com
Website: www.evetke.com

Bank account number: 10918001-00000095-98230002
IBAN: HU1210918001-00000095-98230002

The technical platform and hosting services for the online store are provided by Shopify.

Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada

2. Scope of These Terms

These Terms and Conditions apply to orders placed through the www.evetke.com online store and to contracts concluded as a result of such orders.

Purchases made through the online store constitute contracts concluded electronically.

The language of the contract is Hungarian when using the Hungarian version of the online store and English when using the English version.

These Terms are primarily intended for Customers who qualify as consumers. A consumer is a natural person acting for purposes outside their trade, business, profession or other commercial activity.

3. Products

The Evetke online store primarily sells clothing and fashion accessories.

Many Evetke products are made in small batches, and some items are produced only after an order has been placed.

The main characteristics, size, fabric composition and other relevant details of each product are provided on the respective product page.

Every effort is made to display product colours and details as accurately as possible. However, colours shown on screen may differ slightly from the actual product due to differences in screens, devices and display settings.

The Evetke online store does not sell digital content or digital services.

4. Prices

The prices displayed in the online store are the current selling prices of the products.

The price applicable to an order is the price displayed in the online store at the time the order is placed.

Any applicable delivery charge is shown during checkout before the Customer submits the order.

In the event of an obviously incorrect price caused, for example, by a technical error – such as a price of HUF 0 or a price clearly inconsistent with the normal value of the product – the Seller is not required to supply the product at the incorrect price.

In such cases, the Seller will inform the Customer of the correct price, and the Customer may decide whether to proceed with the order at that price.

5. Placing an Order and Formation of the Contract

The Customer may add selected products to the shopping cart and provide the information required to fulfil the order during checkout.

Before submitting the order, the Customer has the opportunity to review and correct the information provided, the selected products and quantities, as well as the delivery details.

By submitting the order, the Customer places an order that entails an obligation to pay.

The Customer will receive an electronic confirmation that the order has been received.

If a product is unavailable or cannot be produced for any reason, the Seller will inform the Customer and refund any amount already paid for that product.

6. Payment

Payment in the online store is made by bank card.

Card payments are processed through Shopify and Shopify Payments.

The Seller does not have access to the Customer’s complete bank card details.

At checkout, the Customer pays the total amount displayed in the online store, including the price of the products and any applicable delivery charges.

7. Delivery

Customers may choose from the delivery options currently available in the online store at the time of placing their order.

Delivery within Hungary

For deliveries within Hungary, Evetke may offer the following options:

FOXPOST Parcel Locker
Customers may have their order delivered to a FOXPOST parcel locker of their choice.

GLS Parcel Locker
Customers may have their order delivered to a GLS parcel locker of their choice.

GLS Home Delivery
Customers may have their order delivered by GLS to a delivery address in Hungary.

The delivery options actually available for a particular order and their applicable charges are displayed during checkout before the order is submitted.

International Delivery

Evetke also ships internationally. International orders are shipped via Magyar Posta (Hungarian Post).

International delivery is primarily available to EU Member States and Serbia.

The exact delivery charge and availability of delivery to a particular destination are determined during the ordering process or, where necessary, agreed directly with the Customer.

For deliveries to countries outside the European Union, the Customer may be required to pay customs duties, import taxes, VAT or other charges imposed by the destination country. Unless expressly stated otherwise in the online store, these charges are not included in the product price charged by Evetke.

The Seller is not responsible for unforeseen delays caused by or occurring within the operations of the delivery service provider.

Local collection / in-person pickup is not available.

8. Production and Delivery Times

Evetke products are made in small batches, and some items are produced specifically after an order has been received.

The usual production time for an order is 3–10 business days.

The delivery time of the selected shipping provider is additional to the production time.

Production and delivery times are estimates. If an order is expected to take significantly longer to complete, the Seller will inform the Customer.

9. Right of Withdrawal

Customers who qualify as consumers have the right to withdraw from the contract within 14 days of receiving the product, without giving any reason.

If several products are ordered together but delivered separately, the 14-day withdrawal period begins on the day the Customer receives the final product from the order.

The Customer may also exercise the right of withdrawal before receiving the product.

To exercise the right of withdrawal, the Customer must inform the Seller of their decision by means of a clear statement sent to:

Email: evetkeswear@gmail.com

or by post to:

Szabó Barna Éva E.V.
6722 Szeged, Mérey utca 16.
Hungary

The withdrawal deadline is met if the Customer sends the withdrawal notice before the 14-day period has expired.

The fact that a standard Evetke product is produced only after the order has been placed does not in itself exclude the Customer’s 14-day right of withdrawal.

10. Returns and Refunds

If the Customer exercises the right of withdrawal, the product must be returned to the Seller without undue delay and no later than 14 days after notifying the Seller of the withdrawal.

The Customer is responsible for the direct cost of returning the product.

Before returning an item, Customers are encouraged to contact Evetke at:

evetkeswear@gmail.com

In the event of withdrawal, the Seller will refund the amounts paid by the Customer, including the standard cost of the original delivery.

If the Customer selected a delivery method that was more expensive than the least expensive standard delivery method offered by the Seller, the Seller is not required to refund the additional delivery cost.

The refund will be made no later than 14 days after the Seller receives the Customer’s notice of withdrawal.

The Seller may withhold the refund until the returned product has been received or until the Customer provides reliable evidence that the product has been returned, whichever occurs first.

Unless otherwise agreed, refunds will be made using the same payment method used for the original transaction.

The Customer is liable only for any reduction in the value of the product resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product.

11. Custom-Made and Personalised Products

The right of withdrawal does not apply to products made according to the Customer’s specific instructions or requests, products made to individual specifications, or products clearly personalised for the Customer.

This may include, for example, a garment produced in a custom size, cut, colour combination, with personalised text, or according to another individual request that is not part of the standard options offered in the online store.

A standard Evetke product offered in the online store in a standard size, colour or design is not considered personalised solely because it is produced after the Customer places the order.

12. Statutory Warranty for Defective Performance

If a product is defective, the Customer may exercise statutory warranty rights against the Seller in accordance with the Hungarian Civil Code and applicable consumer protection legislation.

A product is considered defective if, at the time of performance, it does not comply with the quality requirements established by the contract or applicable law.

Subject to the conditions set out by law, the consumer may primarily request repair or replacement unless the chosen remedy is impossible or would impose disproportionate additional costs on the Seller.

Where the conditions prescribed by law are met, the consumer may request a price reduction or terminate the contract.

Customers should notify the Seller of a defect without undue delay after discovering it.

For warranty-related enquiries, please contact Evetke at:

evetkeswear@gmail.com

13. Product Warranty

In the event of a defect in movable goods, consumers may also exercise product warranty rights against the manufacturer under the conditions provided by applicable law.

Under a product warranty claim, the consumer may primarily request the repair or replacement of the defective product.

A product is considered defective if it does not meet the quality requirements applicable when it was placed on the market or does not have the characteristics stated in the manufacturer’s description.

Product warranty claims are governed by the applicable Hungarian legislation in force at the relevant time.

14. Mandatory Guarantee

Standard clothing and fashion accessories sold through the Evetke online store generally do not fall within the categories of durable consumer goods subject to a mandatory statutory guarantee under Hungarian law.

If Evetke offers a product in the future that is subject to a mandatory guarantee under applicable law, the statutory guarantee rules in force at that time will apply to that product.

This does not affect the Customer’s statutory rights relating to defective products or product warranty claims.

15. Complaints

Customers may submit complaints concerning products, orders or the Seller’s activities using the following contact details:

Email: evetkeswear@gmail.com
Telephone: +36 20 412 4226
Postal address: 6722 Szeged, Mérey utca 16., Hungary

The Seller handles and responds to consumer complaints in accordance with applicable law.

Evetke will endeavour to resolve any dispute directly and amicably with the Customer wherever possible.

16. Alternative Dispute Resolution

If a consumer dispute cannot be resolved directly with the Seller, the consumer may contact a competent Hungarian conciliation body (békéltető testület).

The purpose of the conciliation procedure is to facilitate the out-of-court settlement of disputes between consumers and businesses.

The conciliation body competent according to the Seller’s registered office is:

Csongrád-Csanád County Conciliation Board
(Csongrád-Csanád Vármegyei Békéltető Testület)

Consumers may also contact another competent conciliation body where permitted by applicable law.

Current contact information for the Hungarian conciliation bodies is available through their official websites.

17. Consumer Protection Authority

If a consumer believes that their consumer rights have been infringed, they may contact the competent consumer protection authority.

In Hungary, consumer protection authority functions are performed by the competent government offices in accordance with applicable legislation.

Consumers may also seek judicial remedies where permitted by law.

18. Privacy and Data Protection

Detailed information regarding the processing of personal data of Customers and visitors to the online store is provided in Evetke’s separate Privacy Policy.

The Privacy Policy is available at www.evetke.com.

For the purpose of fulfilling an order, Evetke may provide the necessary delivery information to the selected delivery service provider, including FOXPOST, GLS, or, for international deliveries, Magyar Posta (Hungarian Post).

19. Governing Law

Any matters not expressly covered by these Terms and Conditions are governed by Hungarian law, including in particular the Hungarian Civil Code and the applicable laws governing consumer contracts, e-commerce and consumer protection.

Where the Customer is a consumer residing in another EU Member State, this choice of Hungarian law does not deprive the Customer of the protection afforded by mandatory provisions of the law that would otherwise apply to them.

20. Final Provisions

The Seller reserves the right to amend these Terms and Conditions within the limits permitted by applicable law.

Any amendment will not affect contracts concluded before the amendment takes effect unless otherwise permitted or required by law.

The version of the Terms and Conditions in force at the time the Customer places the order applies to that order.

The current version of these Terms and Conditions is available at www.evetke.com.

Effective from: 18 September 2026


MODEL WITHDRAWAL FORM

Complete and return this form only if you wish to withdraw from the contract.

To:
Szabó Barna Éva E.V.
6722 Szeged, Mérey utca 16.
Hungary
Email: evetkeswear@gmail.com

I hereby give notice that I withdraw from my contract for the purchase of the following product(s):

Product(s) ordered:
..............................................................................

Date of order:
..............................................................................

Date received:
..............................................................................

Name of consumer:
..............................................................................

Address of consumer:
..............................................................................

Date:
..............................................................................

Signature of consumer:
..............................................................................

(Only required if this form is submitted on paper.)